Support

For help with connecting your shop, tool errors, privacy requests, or account deletion, email hakan@akins.app. Include your shop name and a description of the issue, but do not include passwords, API keys, access tokens, or buyer personal information.

Disconnect your shop

1. In your connected MCP client, ask Akins Shop Assistant to disconnect your shop. Confirm the connected shop ID when prompted. This removes the app's stored authorization grants for that Etsy account.
2. Remove the connector in your client settings, such as ChatGPT Plugins or Claude Connectors.
3. In your Etsy account settings, revoke this application's access under connected apps.

If you cannot use the assistant to disconnect, email us with your shop name. We will help process a deletion request after verifying ownership. Removing the client connection alone may not remove authorization records held by this service.

For details, read the Privacy Policy.